|
Weight class (Kg) |
DPD HOME |
CTT |
DPD+SHOP |
DPD PICKUP |
CTT POSTO |
PALETE |
| 0-0,99 | - | 4,99€ | 8,99€ | 5.99€ | 4,49€ | - |
| 1-4,99 | - | 5,39€ | 9,29€ | 5.99€ |
4,89€ | - |
| 5-9,99 | - | 5,99€ | 10,29€ | 5.99€ |
5,49€ | - |
| 10-19,99 | 9,99€ | - | - | - | - | - |
| 10-14,99 | - | 7,29€ | - | - | 6,59€ | - |
| 15-19,99 | - | 8,49€ | - | - | 7,99€ | - |
| 20-29,99 | 12,49€ | - | - | - | - | - |
| 20-24,99 | - | 9,89€ | - | - | - | - |
| 25-29,99 | - | 10,99€ | - | - | - | - |
| 30-499 | - | - | - | - | - | 89€ |
| 500-999 |
- | - | - | - | - | 119€ |
| 1000-3000 |
- | - | - | - | - | 299€ |
NOTA: Deverá selecionar o Ponto Pick up da DPD ou CTT Posto no final da compra. Caso não selecione nenhum ponto, enviamos a sua encomenda para o ponto Pick Up e CTT Posto, mais perto do seu código postal.
TABELA ESPANHA: Entregas em Espanha continental (Entrega estimada entre 24 e 72 h*)
| Weight class (KG) |
CTT EXPRESS HOME |
CTT EXPRESS PICKUP |
DPD SEUR HOME |
SEUR SHOP DPD PICKUP |
PALETE |
| 0-0,99 | - | 4,99€ | - | 7,89€ | - |
| 1-1,99 | - | - | - | 8,89€ | - |
| 0-1,99 | 5,49€ | - | 6,49€ | - | - |
| 1-4,99 | 6,99€ | 6,39€ | - | - | - |
| 2-2,99 | - | - | - | 9,29€ | - |
| 2-4,99 | - | - | 6,99€ | - | - |
| 3-3,99 | - | - | - | 9,89€ | - |
| 4-4,99 | - | - | - | 10,49€ | - |
| 5-5,99 | - | - | - | 11,59€ | - |
| 5-7,99 | - | - | 9,99€ | - | - |
| 5-9,99 | 8,79€ | 8,29€ | - | - | - |
| 6-6,99 | - | - | - | 12,59€ | - |
| 7-7,99 | - | - | - | 13,79€ | - |
| 8-8,99 | - | - | - | 14,99€ | - |
| 8-9,99 | - | - | 11,99€ | - | - |
| 9-9,99 | - | - | - | 16,89€ | - |
| 10-19,99 | - | - | 19,99€ | - | - |
| 10-14,99 | 10,49€ | 9,99€ | - | - | - |
| 15-19,99 | 13,79€ | 12,99€ | - | - | - |
| 20-29,99 |
-
|
-
|
29,99€
|
-
|
-
|
| 20-24,99 |
15,39€
|
-
|
-
|
-
|
-
|
| 25-29,99 |
16,99€
|
-
|
-
|
-
|
-
|
| 30-49,99 |
-
|
-
|
-
|
-
|
39,99€
|
| 50-99,99 |
-
|
-
|
-
|
-
|
59,99€
|
| 100-149 |
-
|
-
|
-
|
-
|
89,99€
|
| 150-199 |
-
|
-
|
-
|
-
|
99€
|
| 200-599 |
-
|
-
|
-
|
-
|
129€
|
| 600-999 |
-
|
-
|
-
|
-
|
249€
|
| 1000-3000 |
-
|
-
|
-
|
-
|
480€
|
NOTE: You must select the DPD Pick Up Point or CTT Posto at the end of the purchase. If you do not select a point, we will send your parcel to the Pick Up point and CTT Posto closest to your postcode.
TABLE PT-Ilas: Deliveries to the Azores and Madeira Islands, by Sea (Estimated delivery between 4 and 14 Days*), by Air (Price on request)
| Weight class (Kg) | Açores Via Aérea | Açores Via Marítima | Madeira Via Aérea | Madeira Via Maritima |
| 0-0,99 | - | 8,99€ | - | 8,99€ |
| 1-4,99 | - | 11,99€ | - | 11,99€ |
| 5-9,99 |
- | 14,99€ | - | 14,99€ |
| 10-19,99 | - | 26,99€ | - | 26,99€ |
| 20-29,99 | - | 39,99€ | - | 39,99€ |
| 30-49,99 | - | 69,99€ | - | 69,99€ |
| 50-99,99 | - | 79€ | - | 79€ |
| 100-199,99 | - | 89€ | - | 89€ |
| 200-999,99 | - | 299€ | - | 299€ |
TABLE Germany FROM: (Estimated delivery between 2 and 5 Days*)
| Weight class (kg) | DPD Home | DPD PickUp Shop |
Pallet |
| 0-0,99 | 12,49€ | 10,99€ | - |
| 1-2,99 | 15,99€ | 13,99€ | - |
| 3-4,99 | 19,99€ | 17,99€ | - |
| 5-9,99 | 21,99€ | 18,99€ | - |
| 10-19,99 | 23,99€ | - | - |
| 20-29,99 |
36,99€
|
-
|
-
|
| 30-99,99 |
- | - | 119€ |
| 100-399 | - | - | 299€ |
| 400-699 | - | - | 399€ |
| 700-1999 | - | - | 599€ |
TABLE Bosnia Herzegovina and Serbia BIH RS: (Estimated delivery between 5 and 10 Days*)
| Weight class (kg) | DPD Home |
Pallet |
| 0-0,99 | 44,99€ | - |
| 1-2,99 | 52,70€ | - |
| 3-4,99 | 60,99€ | - |
| 5-9,99 | 63,99€ | - |
| 10-19,99 | 69,99€ | - |
| 20-29,99 |
99,99€
|
-
|
| 30-99,99 |
- | 239€ |
| 100-399 | - | 479€ |
| 400-699 | - | 579€ |
| 700-1999 | - | 739€ |
Swiss CH TABLE: (Estimated delivery between 3 and 5 days*)
| Weight class (kg) | DPD Home |
Pallet |
| 0-0,99 | 43,29€ | - |
| 1-2,99 | 46,38€ | - |
| 3-4,99 | 50,99€ | - |
| 5-9,99 | 54,99€ | - |
| 10-19,99 | 56,99€ | - |
| 20-29,99 |
67,99€
|
-
|
| 30-99,99 |
- | 139€ |
| 100-399 | - | 329€ |
| 400-699 | - | 429€ |
| 700-1999 | - | 629€ |
TABLE Iceland ISL: (Estimated delivery between 5 and 10 Days*)
| Weight class (kg) | DPD Home |
Pallet |
| 0-0,99 | 69,29€ | - |
| 1-2,99 | 84,79€ | - |
| 3-4,99 | 107,99€ | - |
| 5-9,99 | 114,59€ | - |
| 10-19,99 | 132,59€ | - |
| 20-29,99 |
195,79€
|
-
|
| 30-99,99 |
- | 349€ |
| 100-399 | - | 579€ |
| 400-699 | - | 799€ |
| 700-1999 | - | 899€ |
TABLE Norway NOR: (Estimated delivery between 3 and 5 Days*)
| Weight class (kg) | DPD Home |
Pallet |
| 0-0,99 | 52,49€ | - |
| 1-2,99 | 58,49€ | - |
| 3-4,99 | 70,39€ | - |
| 5-9,99 | 73,99€ | - |
| 10-19,99 | 79,99€ | - |
| 20-29,99 |
102,99€
|
-
|
| 30-99,99 |
- | 239€ |
| 100-999 | - | 479€ |
| 1000-2999 | - | 739€ |
TABLE United Kingdom UK: (Estimated delivery between 5 and 8 Days*)
| Weight class (kg) | DPD Home |
Pallet |
| 0-0,99 | 23,39€ | - |
| 1-2,99 | 26,99€ | - |
| 3-4,99 | 32,39€ | - |
| 5-9,99 | 33,99€ | - |
| 10-19,99 | 37,99€ | - |
| 20-29,99 |
49,99€
|
-
|
| 30-99,99 |
- | 239€ |
| 100-399 | - | 479€ |
| 400-699 | - | 579€ |
| 700-1999 | - | 739€ |
EUR1 TABLE: Deliveries in mainland France, Monaco, Belgium, Luxembourg, the Netherlands, Austria, the Czech Republic, Hungary, Poland, Slovakia, Lithuania and Slovenia (Estimated delivery between 3 and 5 days*)
| Weight class (kg) | DPD Home |
DPD Pickup Shop |
Pallet |
| 0-0,99 | 14,99€ | 10,99€ | - |
| 1-2,99 | 18,29€ | 13,99€ | - |
| 3-4,99 | 22,99€ | 17,99€ | - |
| 5-9,99 | 25,29€ | 18,99€ | - |
| 10-19,99 | 26,19€ | - | - |
| 20-29,99 |
38,99€
|
-
|
-
|
| 30-299 |
- | - | 114€ |
| 200-999 | - | - | 300€ |
| 1000-2999 | - | - | 600€ |
TABLE EUR2: Deliveries in Estonia, Latvia, Italy, Balearic Islands (Spain), Ireland (Estimated delivery between 3 and 8 days*)
| Weight class (kg) |
DPD Home |
Pallet |
| 0-0,99 | 16,29€ | - |
| 1-2,99 | 22,29€ | - |
| 3-4,99 | 29,99€ | - |
| 5-9,99 | 34,49€ | - |
| 10-19,99 | 38,99€ | - |
| 20-29,99 |
54,39€
|
-
|
| 30-299 |
- | 240€ |
| 200-999 | - | 420€ |
| 1000-2999 | - | 600€ |
TABLE EUR3: Deliveries in Greece, Croatia, Finland, Bulgaria, Romania, Sweden (Estimated delivery between 4 and 10 Days*)
| Weight class (kg) | DPD Home |
Pallet |
| 0-0,99 | 21,99€ | - |
| 1-2,99 | 27,99€ | - |
| 3-4,99 | 39,99€ | - |
| 5-9,99 | 42,99€ | - |
| 10-19,99 | 47,99€ | - |
| 20-29,99 |
69,19€
|
-
|
| 30-299 |
- | 240€ |
| 200-999 | - | 480€ |
| 1000-2999 | - | 740€ |
TABLE EUR4: Deliveries to Albania, Cyprus, Faroe Islands, Kosovo, Malta, Montenegro, Macedonia, Turkey, Ukraine (Estimated delivery between 5 and 15 days*)
| Weight class (kg) | UPS |
Pallet |
| 0-0,99 | 64,99€ | - |
| 1-2,99 | 69,99€ | - |
| 3-4,99 | 96,99€ | - |
| 5-9,99 | 176,99€ | - |
| 10-19,99 | 278,99€ | - |
| 20-29,99 |
379€
|
-
|
| 30-299 |
- | 340€ |
| 200-999 | - | 580€ |
| 1000-2999 | - | 840€ |
USA / CANADA TABLE: Deliveries in the United States of America and Canada (Estimated delivery between 5 and 30 Days*)
| Weight class (kg) | Preço |
| 0-9,99 | 120€ |
| 10-19,99 | 180€ |
| 20-49,99 | 440€ |
| 50-99,99 | 660€ |
| 100-499,99 | 780€ |
| 500-999,99 | 1140€ |
| 1000-3000 |
1800€
|
NOTE: If the shipping costs for the product/weight in question are not shown, you can contact us directly at info@iot-pool.com.
REST OF THE WORLD TABLE (Estimated delivery between 3 and 30 days*)
| Weight class (kg) | Preço |
| 0-20 |
480€ |
| 21-100 | 720€ |
| 101-500 | 900€ |
| 501-1000 | 1440€ |
| 1001-1999 |
|
dsfgaegagaga
In order to guarantee liability for potential damage incurred during the transport of the products and based on the instructions of the transport companies, we inform you of the following procedures to be followed upon receipt:
- Visually inspect the outside of the packaging;
-If there is any evidence of damage to the packaging, you must immediately reject the order and not take delivery of it, otherwise you will be held responsible for the damage.
- If it is not possible to check the contents of the package on receipt, the carrier's delivery document must state ‘Damaged package / Crumpled / torn / wet box, etc.’;
- If any minor anomalies are detected in the packaging, even if you do not think the product has been damaged, the carrier's delivery document must state ‘Damaged packaging / Crumpled / torn / wet box, etc.’;
- If you notice any damage to the product when you open the packaging, you must inform info@iot-pool.com within 24 hours of receiving the goods. Everything that was used in the packaging must be kept for later investigation by the carrier and/or supplier and photographs must be taken of the product and the packaging.
In the absence of this procedure, ioT-Pool.com reserves the right to decline any responsibility for what has happened.
We would also like to inform you that any claim made in this context which does not include a record of the anomalies or damage on the carrier's proof of delivery will not be considered by us.
It is compulsory to have means of unloading at the place of delivery, whether physical or mechanical, in order to guarantee the unloading of the means of transport. The carrier does not unload the goods from the means of transport onto the ground.
Transport Conditions
DELIVERY
Proof of delivery will be provided by the signature of the consignee on the relevant delivery sheet, presented by the carrier's delivery driver. If the consignee is a legal person (company), proof of delivery will be provided by the signature of a duly authorised employee of the company at the address indicated on the delivery note. The signatures identified above may be replaced by the numerical signature of the consignee, or a reproduction thereof, which constitutes proof of delivery of the orders. The Carrier and ioT-Pool.com recognise this type of numerical signature as having the same value as a traditional paper signature. After one (1) year without undelivered parcels and goods stored at the premises of the Carrier or ioT-Pool.com being duly claimed or picked up by the recipient, ownership of them passes to ioT-Pool, which may dispose of them in the most appropriate manner and has the right to be reimbursed for the costs incurred by the storage measures operated.
LIABILITY
Without prejudice to the foregoing and unless there is a mandatory legal provision to the contrary, and without prejudice to compliance with the complaints procedure set out in clause 7a of these conditions, ioT-Pool.com shall only be liable for partial loss or damage to the goods transported if the recipient has made a booking entry on the relevant delivery sheet when the goods are delivered by the Carrier, which includes any anomalies in the packages.
If the carrier is unable to unload the goods for any reason, such as the wrong address, improper access, lack of unloading facilities, absence of a recipient or contact person to receive the goods, etc., it may incur extra delivery costs. These costs, which will not be refunded in the event of the goods being returned, even for orders with free postage, will be deducted from the total value of the order.
National Transport
The Carrier/ioT-Pool is responsible for the total or partial loss of the goods or for any damage that occurs between the time of collection and delivery. The Carrier/ioT-Pool is liable, as if committed by itself, for the acts and omissions of its employees, representatives or subcontractors. The liability of the Carrier/ioT-Pool is triggered by the value of the goods at the time they were entrusted to it, the value of their repair or the direct costs of reconstituting the documents. The amount of compensation for loss or damage may not exceed €10 (ten euros) per kg of gross weight of missing or damaged goods, with a maximum limit of €300 (three hundred euros) per order. This limit on compensation per kg only applies in cases where the commercial value of the goods is higher. In all other cases, the commercial value of the goods will always determine the amount of compensation due. Compensation for delay in delivery may not exceed the price of transport and is only due when the party concerned can demonstrate that damage has been caused. For the purposes of delay in delivery, the transport service begins when the collection is carried out and not when it is requested from the Carrier. The liability of the Carrier/ioT-Pool is excluded if the loss, damage or delay is due to the nature or defect of the goods themselves, the fault of the consignee, unforeseeable circumstances or force majeure. The liability of the Carrier/ioT-Pool is also excluded when the loss or damage results from the risks inherent in any of the following facts: a) lack of or defective packaging in relation to goods which by their nature are subject to loss or damage when not properly packaged; b) maintenance, loading, stowage or unloading of the goods by the consignor or the consignee, or by persons acting on their behalf; c) insufficient or imperfect markings or symbols on the packages.
International transport
However, for international shipments, if the goods are shipped by aeroplane, the liability limitation criteria set by the Warsaw Convention apply, i.e. the Carrier/ioT-Pool's liability limit is set at 16.5837 DTS per kg, equivalent to €20 per kg.
Delay
ioT-Pool.com undertakes to use its best endeavours to provide the service within the stipulated period. In the event of a delay in delivery in national or international transport, subject to the application of the legal or regulatory provisions in force, the liability of DPD or another carrier is limited to the price of transport.
Indemnifiable Loss
The Carrier/ioT-Pool cannot be held liable for intangible or indirect damage, whatever the cause.
Export (countries outside the EU)All orders destined for countries outside the European Union, which we consider to be exports, are sent under the DAP (Delivered at Place) Incoterm with the following responsibilities:
Unloading - Seller
Handling - Seller
Storage - Seller
Customs bureaucracy - Buyer
Import duties - Buyer
Transport within the country of destination - Seller
Insurance in the country of destination - Seller
Unloading of goods - Buyer
Delivery complaints
It is the recipient's responsibility, at the time of delivery, to check that the package(s) or pallet(s) do not show any signs of damage or packaging defects:
1- Write ‘damaged package or pallet’ on the carrier sheet. Never write ‘subject to checking’.
2- After checking the contents of the packages or pallets, send a complaint within 48 hours to info@iot-pool.com, attaching photographs of the damage (package and item), a description of the damaged item(s) and their quantity, together with the order number and/or invoice number.
3- If there is no visible damage, you have 5 days to formalise your complaint to ioT-Pool, in writing to info@iot-pool.com, attaching photographs of the damage (volume and item), a description of the damaged item(s) and their quantity, together with the order number and/or invoice.
Important Note:
If the consignee receives the goods without checking their condition with the carrier or without formalising the reservations referred to in the previous points, the goods are presumed to be in good condition and the power to raise these reservations is lost.
It is compulsory to have means of unloading at the place of delivery, whether physical or mechanical, to guarantee the unloading of the means of transport. The carrier does not unload the goods from the means of transport onto the ground.
