Support & Warranties
Warranty
If the purchased product has any malfunction, you can request the Guarantee Activation Request (if you are within the warranty period of the equipment) or the Equipment Repair Request.
Any questions, please contact our support service at the following e-mail address: help.iotpool@gmail.com
The procedure to follow is:
- Fill the form: https://forms.gle/jhPusaFde7B2hCqB9
- Inform via email help@iot-pool.com of your wish to activate the guarantee or repair the equipment.
- Choosing a selection results in a full page refresh.